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Cross Cultural Center Coordinator for Programs

All prospective applicants must apply online. You must complete the entire application for submission. We only accept applications for the open positions listed. Please do not fax or mail in a printed version of the electronic application or a resume in lieu of an application. If you are having difficulty applying or need assistance, please call the University Personnel office at (831) 582-3389. All positions are open until filled. The completed online application and resume must be submitted by 5:00 pm on the priority screening date. Applications received after this date will be reviewed at the discretion of the university.

Position Details

Position Details

Open Date 11/15/2017
Working Title Cross Cultural Center Coordinator for Programs
Classification Student Services II
Department Name Otter Student Union
Job Number FP2017-589

In Screening

Priority Screening Date 01/15/2018
Recruitment Status
Position Description

The Otter Student Union (OSU) provides facilities, programs, services, activities, and meaningful leadership & employment opportunities that promote campus life.  Funding support for OSU operations is generated from student fees. The Otter Student Union (OSU) is in the process of obtaining its 501©(3) nonprofit corporation designation and will operate as a legally separate entity. Although a legally separate entity, the OSU will be a fully integrated part of the California State University, Monterey Bay campus. Pending full establishment of the OSU Auxiliary, employees will be hired temporarily as University Corporation employees, receiving same benefits as current employees and governed by established University Corporation policies.  The Otter Cross Cultural Center (OC3) is a program of the OSU.

The Otter Cross Cultural Center (OC3) provides programs and services that support the academic and social success of all CSUMB students through advisement, leadership development, student organization support, outreach, and intercultural programming. The Center is dedicated to providing a friendly environment that promotes and encourages a greater appreciation, respect, and inclusion of social differences.  Co-­curricular programs are offered to encourage free expression and discussion related to the success of a culturally conscious university where cross cultural competence is integral to student leadership, development and success.

Under the direct supervision of the Assistant Director for the OC3, the Otter Cross-Cultural Center Coordinator for Programs is responsible for providing guidance and direction to the OC3 student coordinators and interns and related programs; and working collaboratively with internal and external stakeholders.  

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

  • Develop, implement and evaluate a comprehensive multicultural and intersectional programming model designed to engage both small niche groups and large sections of the student body on topics of social justice.  Apply applicable CSU, CSUMB, OSU, and Student Life operating policies and procedures throughout the planning and execution of programs. Responsible for program evaluation and assessment. Also participates in the planning of Safe Zone, Ignite! Social Justice Retreat, and other signature programs.  
  • Recruit, hire, train, and provide guidance and supervision to OC3 student coordinators and interns in a manner that empowers them to lead their programs and achieve desired outcomes.
  • Coach students in their social, leadership, academic, and identity development and advocating for their holistic well-being; foster identity awareness, cultural and ally competence, and leadership development.
  • Establish and maintain opportunities for structured dialogue and/or the development of ongoing programmatic activities focused on respectful discourse and understanding.
  • Create a safe and affirming student gathering area (within the limits of physical space) by working jointly with the rest of the OC3 professional staff team, to coordinate the daily operations of the center, including: developing student staffing schedules, managing student organization reservations, and maintaining an educational resources library.
  • Works with the Assistant Director to construct a strategic communications plan. Responsible for overseeing social media accounts, writing monthly communication reports, and creating bi-weekly OC3 newsletter.

Other Functions:

  • Actively participates in department meetings, training programs, collaborations, retreats and planning sessions; represent the department on various committees.
  • Attends seminars and conferences to maintain program and professional development.
  • Promotes and maintains an atmosphere of excellent internal and external customer service.
  • Performs other job-related duties and special projects as assigned.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Office environment with standard equipment and tasks; position requires working at a computer and desk for extended periods of time. Requires travel between campus offices and off-campus locations.

Knowledge, Skills and Abilities

Thorough knowledge of the histories, cultural and developmental, and issues of historically underrepresented student populations; the theories and practice of social justice, cultural/ capital wealth models, intersectionality, multicultural student development and student leadership development; proven knowledge and experience with multicultural and student development methodologies used to enhance student academic and personal development (ex: collaborative and student-centered teaching/learning models, small group facilitation, coaching, mentoring, and advocacy); delivering training to students, paraprofessionals, and advisors; practices and procedures related to student activities programming.

Skills: Experience addressing cultural and social justice issues and proven understanding of the cultural and social issues that affect diverse student populations in an educational setting; experience working with student organizations in an advisory capacity; experience in program planning for students in higher education; excellent interpersonal, organizational, time management and cross-cultural communication skills; demonstrated appreciation for students and dedication to their success; group facilitation and training skills; strong conflict resolution and dialogic skills; ability to remain calm under pressure and to multi-task in a fast-paced environment.

Ability to: to be creative and innovative with a talent to engage students; independently plan, organize and coordinate projects and interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; establish and maintain cooperative working relationships; carry out a variety of professionally complex assignments without detailed instructions; ability to interpret and evaluate descriptions and explanations of problems, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; ability to anticipate problems and address them proactively; develop and maintain accurate budgetary reports.

Minimum Qualifications

Education: Equivalent to a bachelor’s degree from an accredited college/university and professional experience in areas related to college student development AND two years of professional experience in areas related to social justice.  Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required experience on a year-for-year basis.

Experience:  Possession of this knowledge and ability is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of professional experience.

Required/Specialized Skills

Demonstrated experience that clearly provides evidence of the knowledge and skills required to perform each essential duty satisfactorily. The requirements identified above are representative of the knowledge, skills and/or abilities required.

Due to the nature of the work, this position requires the ability to work flexible hours, including evenings and weekends.  Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the Corporation’s liability coverage. Thorough knowledge of office systems and ability to use a broad range of technology, systems, and packages. The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Preferred Qualifications

Master’s degree from an accredited college/university in Student Development, Higher Education Administration, Counseling, Social Justice or other related fields related to the delivery of services to a university student population.

Highly desirable: Demonstrated understanding of and commitment to CSUMB’s Vision.

Special Conditions of Employment

The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with University Corporation. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current University Corporation employees who apply for the position.

The University Corporation at Monterey Bay is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

All employees must be eligible for employment in the U.S.

This position is required to maintain confidentiality as outlined in the Department of Education’s Family Educational Rights and Privacy Act (FERPA) and California’s Educational Code Chapter 13 regarding sensitive student issues.

Please note: University Corporation employment is separate and distinct from CSU Monterey Bay or State of California employment. University Corporation employees are not employees of either CSUMB or of the state of California.

University Corporation positions are at will employment.

Compensation and Benefits

The monthly salary range is: $3,992-$4,334. This is an exempt position and as such is not eligible for the overtime provisions of the Fair Labor Standards Act. Benefits include medical, dental, vision and life insurance benefits, contributory retirement plan, TSA (403b), 13 paid holidays per year and other benefits.

The University Corporation at Monterey Bay also provides access to affordable campus housing, Employee Housing.

How to Apply

A completed online application and resume must be received by the University Corporation Human Resources by 5:00 p.m. on the priority screen date listed above to be guaranteed a review. Application submissions received after the application screening date will be reviewed at the discretion of the Corporation.

Materials submitted become the property of University Corporation at Monterey Bay and will not be returned. University Corporation at Monterey Bay will not fax application materials. For assistance or if you require an accommodation, please call (831) 582-3389, or TTD (800) 735 2929. For computer/online access you may visit the Tanimura & Antle Family Memorial Library (map) or our Student Service Center – first floor ( map). For additional campus information visit For information regarding the University Corporation visit

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Documents Required in Application

Required Documents
  1. Curriculum Vitae/Resume
Optional Documents
  1. Cover Letter